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Privacy , Return, Replacemnt Policy

Privacy Policy

Autogardner Products respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected or used with Autogardner products. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION: We may collect information about you in a variety of ways. The information we may collect on the Site includes: Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data: wifi app or the services related to remote control is provided by respective 3rd party and autgardner hold no customer information or data with us and hold no responsibility how the 3rd party app provider using and its completely customer responsibility to use and can check the 3rd party app used for autogardner there privacy terms to check as autogardner dosent have control on that.Information collected by our third party supplier like- website hosting, or other app which we use for providing fast service to our customer- we don’t have any control on their servers which automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, cardbrand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. we use have their Otherwise, all financial information is stored by our payment processor, razorpay, paypal, UPI,paytm and you are encouraged to review their privacy policy and contact them directly for responses to your questions. USE OF YOUR INFORMATION: Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: Administer sweepstakes, promotions, and contests. Assist law enforcement and respond to subpoena. Compile anonymous statistical data and analysis for use internally or with third parties. Create and manage your account. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.Email you regarding your account or order. Enable user-to-user communications. Fulfill and manage purchases, orders, payments, and other transactions related to the Site Generate a personal profile about you to make future visits to the Site more personalized. Monitor and analyze usage and trends to improve your experience with the Site. Offer new products, services, and/or recommendations to you. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. Process payments and refunds. Request feedback and contact you about your use of the Site Resolve disputes and troubleshoot problems. Respond to product and customer service requests. DISCLOSURE OF YOUR INFORMATION: We may share information we have collected about you in certain situations. Your information may disclosed as follows: By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. Third-Party Advertisers We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you. TRACKING TECHNOLOGIES: Cookies and Web Beacons We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. CONTACT US:

DATA PROTECTION

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies

This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.

Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.

We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:

 

www.google.com/ads/preferences

www.adroll.com/about/privacy#optpolicy

www.networkadvertising.org/choices

You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.

The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.

 

Please note, the deactivation of cookies may impair the functionality of this website.

Return & replace Process Refund    May 2022 14th

We take customer feedback and complaint very seriously. Product comes with 1 year Limited replacement GUARANTEE. During the period, we take for free pick up & drop for resolution. ( we have 0.63% os return against total no of devices sold From 2017 till Mar 2020) . request to raise your issue/Compaint/support on Whats app +91 74980 79442 , sales@autogardner.in

Step 1: raised the return/Replacement issue (you will get return or warranty or exchange or upgrade Token)

Step 2: Our customer team will review and raise to the next step

Step 3: once the device reaches will be inspected for all the contents for next action.

STep 4: refund will be executed to the original mode of payment.

Warranty 

Last updated: June 14, 2023

IMPORTANT:   This Limited Warranty extends only to autogardner home device & agricultural custom solutions that you purchase directly from August or its authorized resellers or distributors, as August defines in its sole discretion (“Device”).  By using Device, you are agreeing to be bound by the terms of this Limited Warranty set forth below.  If you do not agree to the terms of this Limited Warranty, you may return the Device (in its original, unused condition) within 5 days of the date of purchase (or the return period provided by your place of purchase, whichever is longer) for a refund in accordance with our returns policy as set forth in Return Policy of this Limited Warranty.

 This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights, you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.

Duration and Coverage

One (1) year (or extended paid two (1=1+1=2 years) years for certified Pro customers) Limited Hardware Warranty. Subject to the additional terms and conditions set forth below, August provides the following Limited Warranty: 

  • Only to the person or entity that originally purchased the Device directly from autogardner or from one of its authorized resellers or distributors as August defines in its sole discretion; and

  • Only for Devices purchased and delivered to the end user within the India.

Limited Warranty

autogardner warrants the Device against defects in materials and workmanship under normal use for a period of one (1) year (or two (2) years for  customers) from the date of purchase (“Warranty Period”). If a Device is returned to autogardner during the Warranty Period as provided below, and August determines that the Device is defective, August will either repair or replace the unit with either a new or a refurbished autogardner or refund the original purchase price in return for the Device, at its option. If the Warranty Period has expired or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Device to you. More information about this warranty can be found at https://autogardner.in/privacy-policy

Satisfaction Return Policy

If you are the original purchaser of the Device and you are not satisfied with this Device for any reason, you may raise return request on +91 7498079442 on Busines whats app by or before 5th day from the purhcase and device o its original condition reach to us not more than  (15) days of the original purchase and receive a full refund. To return your  Devices returned after that will be returned to the customer.

Return and Warranty Service Process

Please review the online help resources at https://autogardner.in/privacy-policy prior to seeking warranty service. To obtain warranty service, you must first obtain a Return Token No  from a Customer Support Representative at autogardner. Customer Support contact information can be found by visiting https://autogardner.in/privacy-policy . August may attempt to troubleshoot a warranty-related problem prior to issuing a token number. autogardner may ask for additional information upon request. Issued token numbers remain valid for thirty days from issuance. Once an token number is obtained, your Device must be shipped freight prepaid; together with proof of purchase and all accessories, either its original packaging or packaging affording an equal degree of protection, to the autogardner adress . Failure to return any of the accessories may result in a delay and/or result in a credit to August or an invoice for the missing accessories.

In performing warranty service, autogardner may furnish replacement parts on an exchange basis and replaced parts will become the property of autogardner . Replacement parts provided by autogardner  shall be new or refurbished and of comparable quality and may be a different part that contains compatible features and functions. You will reimburse autogardner for the inspection, testing and repair of returned equipment determined by autogardner not to be defective, or which falls under one of the warranty exclusions described below (as well as paying all shipping and handling charges). In all cases, autogardner determination as to whether or not the equipment is defective and covered by a warranty will be final. Any replacement equipment will be warranted hereunder for a period of one (1) year from shipment.

autogardner reserves the right to change the method by which autogardner may provide warranty service to you, and your Device’s eligibility to receive a particular method of service.

Customer Responsibility and accidental :autogardner does not hold any responsibility for any kind of accident or issue happening because of wrong wire connection, or faulty installtion. its copletely customer resonsibility to purchase autogardener device which is NONISI & NON BISand customer owns ful responsibility to choose purchase and any accidenatal and damage will be customers complate resonsility and autogardner shall not be hold for any damages loss or expense.

Scope of and Limitation of Warranty

The warranty on this Device is limited to the repair or replacement of defective Devices as described in the Limited Warranty section above. This warranty does not cover customer training and education, installation, set up or adjustment, signal or reception problems.

 The autogardner Device is not ISI or BIS certified and must be correctly installed and   You assume all risks associated with the suitability, installation and performance of the door lock and other third-party components, hardware, software and services that you select.

 This warranty does not cover damage (i) due to acts of God, other forces beyond our reasonable control, such as internet or power outages, wars, riots, terrorism, labor disputes, earthquakes, floods or other events of “force majeure,” accident, misuse, abuse, negligence, commercial use or modification of, or to any part of your Device; (ii) caused by any third party product, service or system, use of the Device for purposes other than for which the Device was designed or intended, or use in improper temperature, humidity or other environmental conditions, or use of the Device in violation of written instructions provided by autogardner . This warranty does not cover defects due to normal wear and tear or aging. This warranty does not cover damage due to improper repair, operation or maintenance or connections to improper voltage supply or, to the extent allowed by law, attempted repair by anyone other than a facility authorized by autogardner to service your autogardner Device. This warranty does not cover consumable parts (such as batteries).  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (and jurisdiction to jurisdiction).

Disclaimer of Warranties

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. autogardner DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, autogardner LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT autogardner OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED ABOVE. warranty is applicable for india purhcase and limited to indian lawas only.

Limitation of Damages

IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER autogardner NOR ITS SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER ANY BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, OR (B) FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS OF PROFITS. THE FOREGOING SHALL APPLY EVEN IF autogardner HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, autogardner AGGREGATE CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE DEVICE THAT CAUSED SUCH DAMAGE. CERTAIN STATES  DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

FINAL DISCLAIMER

Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

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